Resetting the multiple login in the participant management is possible for each participant individually. The function is only visible if the option “Prevent multiple login” is activated in the “Password / registration” window.
1. In your project, activate the option “Prevent multiple login” in the “Password / registration” window under “Registration”. 2. In the Participant management, select the e-mail of a participant and then select “Edit”. 3. Select the function “Reset multiple login”.
(!) The participant can log in again after 3 minutes (as long as the browser instance is blocked) – regardless of how often the participant tries to log in again before the 3 minutes have elapsed.
